Each maintenance strategy has its merits, and while some are technically more cost-efficient than others, it’s often best not to stick with one single strategy. The process of choosing the best strategy for each piece of equipment is the core of reliability-centered maintenance.
Reliability centered maintenance (RCM) is a maintenance strategy that involves using the most optimal methods to keep equipment running. It’s essentially a thorough analysis of what’s needed to help company assets function reliably while keeping costs down. That analysis involves assessing the causes of equipment failures, what parts are needed, the criticality of each asset, and other factors.
Preventive maintenance and reliability-centered maintenance are often mistaken for being the same thing. While preventive maintenance has a number of advantages including increased equipment life, reduced energy usage, and fewer unexpected failures, it can run up maintenance costs when applied to every asset in a facility. Because PM isn’t selective like RCM, it can be very inefficient.
Reliability centered maintenance reduces inefficiencies by assigning unique maintenance activities to individual assets. Each asset is “put under the microscope” and is carefully considered before a type of maintenance is assigned. In some cases, this may happen to be preventive maintenance.
While RCM isn’t the same as preventive or predictive maintenance, RCM will likely make use of PM and PdM strategies. Remember that RCM is the process of analyzing the reasons behind equipment failure and what strategies would work best to solve them. Often, the best solution for a given type of equipment failure involves preventive or predictive maintenance tasks—the point of RCM is to discover that fact and put it into action.
It’s worth noting that PM or PdM aren’t always called for, such as if the asset is low-risk, or if it’s too old for regular monitoring and inspections to be cost-efficient. In those cases, other maintenance strategies might be a better fit.
Ultimately, the goal of RCM is to make sure maintenance tasks are both efficient and effective. The goal is to keep costs down, while maintaining equipment reliability. If maintenance is handled poorly, the following issues may arise:
The less reliable your machines are, the more downtime you’re likely to have. This may result from more frequent breakdowns, but it can also involve increased time spent on repairs and routine tasks. If maintenance planning is handled poorly, regularly scheduled tasks may cause more downtime than necessary.
Companies that can’t operate at maximum capacity lose profits due to decreased productivity. The more often equipment breaks down, the lower equipment availability will be, and that ultimately diminishes revenue. In addition, profits may also be lost on increased maintenance costs as expensive repairs become more common and PMs become less efficient.
Machinery that doesn’t work at peak performance not only costs more to keep running, but it can also pose a safety hazard. Sudden faults or failures in heavy equipment can threaten the safety of employees working nearby. In addition, if maintenance isn’t planned properly, it can make repairs or PM tasks more dangerous to perform.
Poorly maintained equipment tends to wear out sooner, diminishing its overall life expectancy. This leads to rapid depreciation and increased costs since assets have to be replaced more frequently.
Poor reliability means lower production. Equipment fails more frequently, maintenance tasks take longer, and while machines might technically function, they may not operate at maximum capacity.
Reliability centered maintenance involves a thorough analysis of each asset’s failure modes, criticality, impact, and so forth. This analysis often involves answering important questions about the equipment’s purpose, performance requirements, and impact on the system as a whole.
Answering the following questions should give you a clear idea of what types of maintenance you should implement for each of your assets.
Performing RCM is a multi-step process, and not one that you want to rush. The following steps will help you implement reliability centered maintenance in your facility.
First, pinpoint which pieces of equipment are most important to maintain. This may involve performing criticality analysis on each asset to compare the seriousness of equipment failure with that failure’s frequency. From there, assets can be prioritized based on risk and overall impact on your processes.
Once you’ve prioritized assets, outline the ways each asset might fail along with the causes of each failure. Looking at past data or performing root cause analysis (RCA) can help you pin down the typical failure modes for each piece of equipment.
Once you’ve pinpointed each type of failure and its root causes, record them for planning purposes. Having them written down or logged into a database—perhaps as notes attached to the asset in your CMMS—will help you when conducting the next step.
Once you know how each piece of equipment can fail, it’s time to start working on the best solution for each cause of failure. This involves selecting the right type of maintenance for each asset. Some examples of maintenance strategies include:
The type of maintenance and the way it should be conducted are hashed out, and a plan is created for each asset.
Once the best solution for each asset is selected, it’s time to put it into action. Maintenance planners outline the timeframes, required equipment (such as sensors), MRO inventory stock items, and other details for each asset’s maintenance plan. Once complete, the plan is put into effect.
Over time, you should record and track the results of your RCM tasks. As you gather data on each asset’s performance and the impact of your maintenance plans, you’ll be able to make adjustments to improve your results and streamline future costs.
You can use reliability-centered maintenance to decrease maintenance costs while upholding compliance by applying the right types of maintenance to individual assets. Instead of applying a single maintenance type facility-wide, you can use RCM to make maintenance more targeted, individualized, and efficient. This is a maintenance strategy that requires significant resources upfront, but has the ability to turn your maintenance program into a world-class operation.
The best KPIs to track your maintenance program’s performance include PMP, response time for repairs and work orders, reactive maintenance tasks per machine, schedule compliance, maintenance backlog, and maintenance overtime.
When trying to balance your maintenance workload, it helps to take a close look at your scheduling practices, coordinate with staff members, and evaluate your staffing needs as a whole. Taking a holistic approach will help you make informed decisions about how you assign work.
Current trends in facility management include IoT with smart technology, data-driven decisions, AI and automation, and increased mobility. New tech provides facility managers with tons of data, making FM more precise and agile than ever before.
The biggest mistakes facility managers often make include an unhealthy focus on budget, failing to listen to employees, and mismanaging inventory. These issues can be solved by focusing on efficient spending, team collaboration, and solid inventory management practices.
One of many ways to tell whether you’re spending the right amount on maintenance is to take your total maintenance costs and compare them to the cost to replace all assets in your plant (called Plant Replacement Value). Best-in-class estimates are about 2-3%.
The eight kinds of waste set forth in Lean Six Sigma are outlined by the acronym DOWNTIME:
Maintenance technicians can advance to maintenance supervisors. To increase their odds of promotion, they can earn certifications and take on apprenticeships to learn new skills.
It’s possible to make preventive maintenance more efficient by optimizing schedules, tracking KPIs, monitoring equipment, training staff members, and implementing different maintenance strategies.
The most common mistakes made in PM programs revolve around planning, schedule compliance, and poor rollout of new methods/technologies, such as a CMMS.
The most common mistakes in CMMS implementation include poor planning, issues with rollout, inadequate training, and using garbage data.
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Reliability Engineer
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The shortest way to determine the return on investment of any reliability strategy, tactics, or practice is to take the benefit or return of the in investment, divided by the cost of the investment and examine the results. This is generally expressed as a percentage or ratio.
Simply stated, it’s a quick and reliable way to get accurate numbers. However, this number does not express a significant amount of the return on investment that companies may achieve. It does not show returns, such as employee satisfaction, a better working environment, and other non-tangible benefits of reliability. And it may be hard to justify to the rest of the company.
Let’s take a look at these benefits and how companies can add them to the formula to further their cause for new and/or improved reliability efforts.
Discovering all the benefits of reliability
The non-tangible and other benefits of reliability can only be discovered when a company takes the time to do a deep dive into what it means, could mean, and in practice brings to the company in question. Companies can start this dive by following these four steps:
Examining reliability within your overall equipment effectiveness
Finally, the entire story can only be found if you include in your process a part dedicated to examining your overall equipment effectiveness and talking to your maintenance technicians. Evaluating equipment downtime may be part of this strategy as well.
A lot of companies forget the step. Shouldn’t the numbers and the data be able to toss everything? Unfortunately, the numbers, data, and statistics will never tell the complete story, when humans are involved.
Don’t forget these important steps of actually examining your equipment and talking to your people before you finalize your numbers and discover the ROI of reliability.